A&A Fire and Security Integrated Protection Systems 1-800-432-9082

Please use this form to submit changes for your A&A Fire and Security, Inc. Account
If you need assistance, call 800-432-9082, or email customerservice@aafiresecurity.com.
PDF form also available, click here.

1) CUSTOMER INFORMATION (This section must be filled out)

First Name:

Last Name:

Date:
/ /

Address:

City:

State:

Zip Code:

Site Contact:

Phone Number:

2) Type of System and Problem

FIRE ALARM / SECURITY		DESCRIPTION OF PROBLEM

Device Trouble/Fault

False Alarm

Low Battery

Comm. Fault


CARD ACCESS		DESCRIPTION OF PROBLEM

Card Reader Not Working

Card Reader/Card Trouble

Programming/Scheduling

Doors Not Releasing


CCTV		DESCRIPTION OF PROBLEM

Camera Out

Monitor Out

Picture Out of Focus

Recording/Retrieving Video


NURSE CALL		DESCRIPTION OF PROBLEM

System Trouble

Call Lights Not Working

Low Battery

Pull Cord/Bed Station


WANDER RESIDENT		DESCRIPTION OF PROBLEM

Doors Not Releasing

Door Not Secure

System/Device Trouble


INTERCOM / PA System		DESCRIPTION OF PROBLEM
Doors Not Releasing

Door Not Secure

Unit or Apartment Buzzer

Outside Buzzer

Speaker/Sound


OTHER